December, 2008


03
Dec 08

The Case for Centralization

I recently wrote about the perils of decentralizing web operations. In this post, I’ll discuss the advantages of doing just the opposite — centralizing. But before I get into it, let me provide context to the discussion.

I have no issue whatsoever with decentralization in terms of content. What I do have an issue with is decentralizing the management of other aspects of the web effort — strategy, IA, design and code. Decentralizing those aspects result in the pitfalls I outlined in my earlier post. Now there’s always an exception to the rule, but those should be few and far between and that mantra holds true in this case. Continue reading →


02
Dec 08

Why Decentralization Doesn’t Work

Many traditional universities (most? all?) take a decentralized approach toward their websites, both in terms of creation and maintenance. It’s thought that a decentralized structure where each division, school, college, department and administrative unit effectively controls their space and content on the web is the best way to manage the overall site. Core web teams tend to be small given the size of a university’s online presence so why not shift maintenance of each section of the site to their respective owners? With a content management system in place, this becomes a matter of simplicity and smart workflow. The core web team creates the initial site based on each unit’s needs and wishes, the site is developed within the CMS, each unit gets trained on how to make updates through the CMS, and then the web team is freed up to go through the same process for the next unit on campus. Conventional wisdom would say this is a rational and reasoned approach, right? Continue reading →