Social Media Fragmentation vs. Segmentation

Susan Talbert Evans wrote a great post about the difference between fragmentation and segmentation when it comes to social media. My university (11-12,000 students) is about to enter into this discussion so this is a timely, well thought out piece. I work in a centralized comm department and my recent census of school related social …

To Centralize or Not to Centralize… That is the Question

McKinsey Quarterly takes a look at the centralize vs. decentralize decision so many organizations face and one, in my humble opinion, which higher ed should ask more often. McKinsey recommends asking three questions to frame productive debates on the subject. From the article: Is centralization mandated? Can it add 10 percent to a corporation’s value? …

Achieve Your Strategy Through Influence

One step you can take to help achieve your communication strategies is to leverage influencers on the web. You can use tools like the ones below to help determine and judge who are good targets. Once identified, take the time to get to know each influencer and the world that swirls around them: how often …