Calculating Social Media ROI? Is it Possible?

There’s a lot of talk about how to measure the ROI of social media. For marketing campaigns, it can be captured easily enough: track people from exposure to sign-up or purchase or whatever the final goal is and then compare that against what the campaign cost. However, for social media interactions without any predefined parameters of …

If Steve Jobs Never Returns…

I know a few Apple haters. You probably do too. They dislike that Apple is “closed,” “elitist,” “think they know best,” or otherwise. I can appreciate those opinions and why they exist. I can also understand the thought that Steve’s recent departure (maybe forever?) is the beginning of the end for Apple. I understand and …

Higher Ed: Marry Social & Technology For A Win

Universities are social organizations, but there’s little proof of it in how their technology is thought of, planned or deployed. Sure, everyone now has a set of icons that will whisk people to Facebook, Twitter and beyond, but precious few are really embracing what social really is and how to bake it into their core …

Review of Digital Strategies for Powerful Corporate Communications

My Goodreads.com rating: 3 of 5 stars If you’re at all connected to the social media world within a work setting, much of this book will be basic to you. That said, it’s easy for lots of small opportunities and ideas to fall through the cracks on a day-to-day basis and this book will bring …

Video Tips: Cooking Shoots

I’m new to the video world. I don’t own a video camera (well, my phone, but that’s not why I got it), lights, mics, editing software or anything else associated with video production. Naturally, of course, I don’t let that stop me from tackling self imposed video assignments at work. I’m certainly no expert (hardly …