13
Jul 09

Time For Change

I haven’t posted for months. Not because I don’t want to, I do. The dearth of updates stems from an ever growing perception that what I write is hypocritical. By virtue of this site, I claim to have knowledge and insight into matters of strategy, IA and design, but in the 18 months I’ve spent at my university (on top of a decade’s worth of web experience), I have nothing of note to support the claims I’ve made here. The strategies, architecture and design ideas that I’ve put forth haven’t manifested themselves in the real world. I’m a believer that execution is what matters. You can sing the praises of your own ideas, that’s fine, but if you can’t make them real, if you can’t get them into production, then it’s just talk. So, without further ado and sans excuses (which is nearly killing me not to spell out), I’ll just move along.

This site used to be a fun place and I’m bringing that positive vibe back. So while I may continue to talk about web matters, I’ll mostly just write about my observations of the world. I hope that suffices to any readers left out there.


14
Apr 09

The Trouble With Titles

I recently took steps to get out of my current, part-time MBA program and into the executive version. To get some questions about the switch answered, I met with a program rep. One of the topics she wanted to cover was whether I met the minimum requirement of 10 years work experience. Having been in the web game for 12 years, I was a shoe-in. But she informed me that the requirement came with a caveat- the 10 years should show growth in management and/or increasing responsibility. Further, one way the school gauges an applicant’s worthiness is by their work title. That’s when “shoe-in” turned to “hmmm…” for me. I don’t consider titles in the web world to carry much meaning and have therefore never given them much thought or credibility. Want to know if someone is good? Look at their body of work and ask pointed questions. Want to get into an executive MBA program? Apparently, get a good title. WTF? At this point, “hmmm…” turned into “let me explain…” Continue reading →


9
Apr 09

There’s A Happy Medium Between Centralization & Decentralization

One of my main points of advice for higher ed websites is the idea that operationally, a decentralized management approach to the web does not work well. The opposite–centralization–does. But that doesn’t mean some aspects to a decentralized approach can’t or shouldn’t be employed. It just shouldn’t be the foundation for how to manage the global operation of the site. That spells trouble.

So where does decentralization make sense? The obvious answer is content. Higher ed sites are large, if not huge, relative to many websites and the thought of centralizing that amount of content into a few hands doesn’t seem practical. The sheer workload would jeopardize the distribution of time sensitive information. Plus, no content person wants to work in a sweat shop environment were quality takes a backseat to simply getting the work out. And beyond even those practical concerns, will a content person be as passionate about every subject that comes across their desk as the people who live and breathe it?For those reasons, content ought to be unleashed. Continue reading →


8
Apr 09

Marketing ≠ Visitor Experience

I support the centralization of web operations in higher ed. Decentralized website management poses too many problems which centralization can alleviate. But gaining support for it poses problems within a system historically based on a decentralized system. One of those hurdles is the perception that a centralized approach kills the ability to market a school effectively. I say that’s nonsense. Continue reading →


9
Mar 09

Review: The eduStyle Guide to Usable Higher-Ed Homepage Design

Over Twitter, Cody Foss requested reviewers for a book about higher ed homepage design titled The eduStyle Guide to Usable Higher-Ed Homepage Design by Stewart Foss, Cody Foss and Andy Foss. I’m all over those kinds of requests and wrote back. Mere minutes later, I had downloaded the PDF and added the review to my long list of to-dos. I didn’t think I’d get to it sooner, but alas, the clouds parted, the gods looked down with smiles and I decimated my to-do list in order to get to it. So let’s get on with it, shall we? Continue reading →